The Upload Short Sale Submissions page provides the capability to upload both eligible and exception review short sale requests to Freddie Mac for workout decisioning and/or settlement processing. In addition, the Upload Short Sale Submissions page can be used to request a short sale settlement extension or cancellation.
Each uploaded short sale request receives a validation of key data points and a response (i.e., 'Approved', 'ineligible'). Once successfully uploaded, Resolve's dashboard offers a clear view into the status of each request.
Follow the steps below to navigate to Resolve's Upload Short Sale Submissions page:
1. From Resolve's dashboard, select Submissions from the top blue navigation bar. The Submissions menu displays. Select the Short Sales link from the menu.
2. The Upload Short Sale Submissions page displays.
The Upload Short Sale Submissions page can be used to submit different types of short sale workout and settlement requests to Freddie Mac for review and decisioning.
You can learn more about each type of short sale request by clicking on the link(s) in the table below:
Short Sale Request Type: | Description: |
New Short Sale Workout | Submit a new workout request to Freddie Mac for review and decisioning. |
Short Sale Workout Exception Review | Submit a workout request that was already decisioned by Freddie Mac as "ineligible for approval" back to Freddie Mac for an exception review. |
Short Sale Workout Cancellation | Submit an already approved short sale workout request to Freddie Mac for cancellation. |
New Short Sale Settlement | Submit an already approved short sale workout request to Freddie Mac for settlement approval. |
Short Sale Settlement Extension | Submit a request to Freddie Mac to extend/change the settlement date (closing date). |
Short Sale Settlement Exception Review | Submit a settlement request that was decisioned as Ineligible for Settlement back to Freddie Mac for an exception review. |
This information is not a replacement or substitute for the requirements in the Freddie Mac Single-Family Seller/Servicer Guide or any other contractual agreements. This information does not constitute an agreement between Freddie Mac and any other party. © 2025 Freddie Mac. |
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