Denied Status
Loans in a Denied status contain one or more errors where the information submitted does not match the Freddie Mac-expected values for the loan. Submissions that show in a Denied status have been reviewed and rejected by Freddie Mac.
From the dashboard page, you can click on the Freddie Mac loan number hyperlink to view the loan data that was submitted along with the applicable error messages.
Error messages provide you with the data that has caused the file to be denied, as well as the actionable steps to take in order to correct the submission. You can use the error message information to update the source file and upload the submission again for review and approval.
You can contact 1-800-FREDDIE or [email protected] for additional guidance on resolving loan file errors.
Error Message Descriptions
Error message(s) for a denied loan submission display in a red banner at the top of the Details page:
The table below provides the full list of error message descriptions along with the associated data field(s) that can trigger for a denied loan submission.
| Data Field: | Error Message Description: | ||||||
| Freddie Mac Loan Number | Freddie Mac Loan Number is not associated with Servicer Number provided. | ||||||
| Freddie Mac Loan Number | The Freddie Mac Loan Number is invalid. | ||||||
| Freddie Mac Loan Number | There is an existing settlement request in process for this loan. | ||||||
| MI Contribution |
The MI Contribution for this Workout Program Type cannot be greater than 0. Note: This error is applicable to loans with a Workout Program Type of either RHS and/or VA where an MI Contribution amount greater than 0 is provided. |
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| Modified Monthly P&I Payment |
You have indicated that the Post Workout Loan Terms are not changing. The Modified Monthly P&I Payment should match the existing Freddie Mac P&I of $xxx.xx. |
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| Modified Monthly P&I Payment |
The Post Workout Principal and Interest Amount provided is outside the acceptable limit of Freddie Mac's calculated value of $xxx.xx. You must confirm that the Modified Monthly P&I Payment amount entered on the template is correct:
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| Modified Note Rate |
You have indicated that the Post Workout Loan Terms are not changing. The Modified Note Rate provided should match the existing Freddie Mac note rate of x.xx%. |
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| Modified Note Rate | Must be greater than or equal to 0. | ||||||
| Modified Note Rate | The Modified Note Rate must be less than or equal to 15. | ||||||
| Modification Interest Rate Change Date | The Modification Interest Rate Change Date must be the first of the month. | ||||||
| Modification Interest Rate Change Date | The Modification Interest Rate Change Date cannot be greater than 3 months in the future. | ||||||
| Post Workout Gross UPB | The calculated Post Workout Gross UPB is less than or equal to 0. | ||||||
| Post Workout Interest Bearing UPB | The calculated Post Workout Interest Bearing UPB is less than or equal to 0. | ||||||
| Post Workout Maturity Date |
You have indicated that the Post Workout Loan Terms are not changing. The Post Workout Maturity Date should match the existing maturity date. Please review the Post Workout Term in Months provided. |
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| Loan Status Type | This loan is in Closed status. | ||||||
| Loan Status Type | This loan is in REO status. | ||||||
| Servicer Number | Servicer is not authorized to submit for this loan. | ||||||
| Workout Request Status | The workout request is Closed. | ||||||
| Workout Program Type | The Workout Program Type does not match the loan type. |