Bulk File View
Overview
On the Resolve® dashboard, there are two tabs of your file submissions, Loan View and Bulk File View.
1. The Loan View contains all loans without errors that have passed data validation checks and successfully uploaded into Resolve.
2. The Bulk File View contains Foreclosure Sale Reporting submissions when the upload file has six or more loan records. After the bulk file uploads, the Bulk File View provides a list of each bulk file submission and their status (i.e., In Progress, Completed, Completed with Errors).
Important: By default, the Bulk File View shows the bulk foreclosure sale reporting files submitted within the last three calendar days. If there haven't been any bulk submissions within the last three calendar days, the Bulk File View displays "No Records Found". Use the date range filter criteria to search for previous bulk submissions.
Upload Bulk File Submissions
1. For the upload process, refer to the steps in the Upload Foreclosure Sale Reporting Submissions section.
Note: The Upload Foreclosure Sale Reporting Submissions page has been updated as of 10/11/2024. The maximum upload file size is 10MB with a maximum number of 5000 loans per file.
2. When you click Submit to upload the file, the Warning: Large File pop-up box displays to alert you that the file contains a large number of loans and the processing time may take several minutes. Click OK.
Note: A bell icon notification will alert you once the processing of the bulk file is complete.
3. The Confirm Servicer Agreement pop-up box displays. Click CONFIRM & SUBMIT or CANCEL.
| Select: | To: |
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CONFIRM SERVICER AGREEMENT Any misrepresentation or falsification of submitted data may lead to the request being denied. Proceed to Step #4. |
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Cancel the upload function. |
4. Resolve redirects you to the Bulk File View tab. At the top of the page, an orange banner displays indicating the file is in process.
The Bulk File View dashboard provides a list of the uploaded bulk files with additional submission details to include:
- File name,
- Submission type,
- Total number of loans in the bulk file,
- Total number of loans in error,
- Total number of loans processed,
- Who submitted the file,
- File submission date,
- File status (i.e., In Progress, Completed, Completed with Errors)
- The ACTION column which displays a down arrow icon when uploaded files have loan errors, otherwise the arrow icon will not appear.
Note: File ID# (e.g., 3339) is use when you need to research a specific bulk file submission with a Freddie Mac analyst.
| Status | Definitions |
| In Progress | The upload of the bulk file is in progress. |
| Completed With Errors |
The bulk file has successfully uploaded but certain loans have data validation errors. Note: A down arrow icon displays in the ACTION column when a processed bulk file has loan errors. The Error Report can be downloaded via the arrow icon. If the bulk file has no loan errors, the down arrow icon will not appear. |
| Completed | The bulk file has successfully uploaded with no data validation errors. |
5. While the bulk file upload is in process, you can click the Loan View tab to return to the overall loan pipeline and continue to work in Resolve.
6. As you continue to work in Resolve, use the Refresh button in the upper right corner of the page to refresh the list of files and display the latest updated view of the bulk file pipeline.
Note: The count of loans increases on the Loan View dashboard with the most recent uploaded loans displayed at the top of the dashboard (i.e. 417 record(s) found).
7. You will receive a bell icon alert notification 
when the loan validations and processing time have completed. Click View to be redirected to the Bulk File View page.
8. On the Bulk File View dashboard, the status of the bulk file changes from In Progress to Completed With Error(s). A corresponding down arrow icon 
displays and provides the capability to download the Error Report. Click the down arrow icon to view loans in error.
9. The Error Report displays showing the loans in error (i.e. invalid loan numbers).
10. Make your corrections on the Error Report and resubmit the updated data.
Learn more about:
Upload Foreclosure Sale Reporting Submissions