Comments Section
The Comments section of the Flex Modification Details page contains a record of all of the comments entered by Freddie Mac and the Servicer during the request's review and decisioning process. All comments include a date and time stamp to show when the comment was added into Resolve.
The Comments field is an editable field when the loan is in an Info Requested status and may contain comments entered by you when submitting an updated request to Freddie Mac.
The Comments field allows up to 500 characters.
The table below provides a brief description of each data field in the Comments section:
| Field Name: | Field Type: | Description: |
|---|---|---|
|
Servicer Comments
|
Text |
Comments added by your organization are identified with a green line.
|
|
Freddie Mac Comments
|
Text |
Comments added by Freddie Mac are identified with an orange line. |
