Upload Payment Deferral Submissions
Overview
The Resolve® Upload Payment Deferral Submissions page in the UI provides the capability to upload both eligible and exception reviews for payment deferrals (e.g., Payment Deferral, Disaster Payment Deferral) to Freddie Mac for eligibility results, processing and workout decisioning.
The following requests are available for upload through the UI submission path for payment deferrals:
- Draft Request (optional)
- Workout Approval Request
- Settlement Request
- Cancellation Request
Retention API users can submit workout requests for all stages of a payment deferral workout lifecycle via the API submission path. Any subsequent actions can be performed via the UI. Refer to the Resolve Retention API Guide via the Developer Portal for more information on submitting payment deferral requests using API technology.
Each uploaded payment deferral request receives validation of key data points and a response (i.e., Approved, Ineligible). Once successfully uploaded, the Resolve dashboard and Details page offers a view into the status of each request.
How to Access Upload Payment Deferral Submissions
To upload a single or multiple loan records for payment deferral workout requests, use the Upload Payment Deferral Submissions page and the Payment Deferral Template and follow the process steps below:
1. From Resolve's dashboard, select the SUBMISSIONS tab from the top navigation bar to display the SUBMISSIONS menu.
2. Click Payment Deferral link under RETENTION. The Upload Payment Deferral Submissions page displays. Use the Freddie Mac provided Payment Deferral Template to create a loan file and upload the file via Resolve's UI.
Note: When the file template has been updated, 'NEW' will appear to the right of the Payment Deferral Template hyperlink. The orange banner will indicate when the most recent template was updated. Ensure you use the most recent template when creating your upload file.
The Upload Payment Deferral Submissions page can be used to submit different types of payment deferral workout requests representing different stages in the workout lifecycle to Freddie Mac for review and decisioning (eligibility results).
Learn more about each workout reporting status type for payment deferral workout requests through the UI upload submissions by clicking on the links in the table below:
| Workout Reporting Status Type (Column E of the Payment Deferral Template) | Description |
| Draft Request (DraftReq) | You can submit a Draft Request for a payment deferral workout containing initial data that may not be complete or final. A Draft Request is submitted to explore preliminary results or the feasibility of the retention request. A Draft Request is optional. Refer to Request Draft for more information. |
| Workout Approval Request (WAReq) | A request submitted for a Payment Deferral workout approval. Refer to Request Workout Approval for more information. |
| Settlement Request (SETReq) | A request for Settlement of a payment deferral workout can be submitted through the Resolve UI once a Workout Approval request is in an APPROVED status, and the borrower is ready for settlement. Refer to Request Settlement Approval for more information. |
| Cancellation Request (CXLReq) |
Submit a request to Freddie Mac to cancel a payment deferral workout request in one of the following statuses:
Refer to Request Cancellation for more information. |