Summary

The Summary section of the Short Sale Details page provides summary information for the request and includes the following fields:

The table below provides a brief description of each data field in the Summary section:

  Field Name Field Type

Description

1. Request ID Alpha-Numeric

A unique identifier generated by Resolve for each workout request submitted to Freddie Mac.

2. Workout Type Text

A discrete set of values that identifies the workout request type.

3. Freddie Mac Loan Number Numeric

Nine-digit unique Freddie Mac identifier assigned to the loan.

4. Servicer Number Numeric

Six-digit unique Freddie Mac identifier assigned to the organization servicing the loan.

5. Servicer Loan Number Numeric or Alpha-Numeric

A unique identifier assigned by the Servicer to identify the loan.

6. Submitted Date Date (MM/DD/YYYY)

The date and time the workout request was submitted to Freddie Mac.

7. Submitted By Text
If the Request was Submitted Through: Then the Submitted By Field will show:  

Resolve's User Interface

 

The ID of the user who submitted the request.
Resolve Liquidation API Liquidation API
8. Last Updated Date (MM/DD/YYYY)

The date the request status was last updated.

9. Status Text

The stage in the decisioning process. The Status field is dynamic and changes as the request moves through the decisioning process.

There are 14 color-coded statuses for short sale workouts and settlements.

Hover over the links below for a description of each request status type. 

Approved

Approved For Settlement

Cancelled

Closed

In Review

Ineligible For Approval

Ineligible For Settlement

Info Requested

MNP Cancelled

MNP Dispute Pending

MNP Hold

MNP Pending

Rejected

Submitted For Review

10.

 

Icon

Click on the 'clock' icon to the right of the Status field to view a history of status changes beginning with the date the request was submitted. 

Note: If an extension is requested and approved for a short sale, the Approved Date will reflect the date of the original approval, not the extension. If, however, terms (ex: settlement proceeds, closing costs, offer, etc.) of the transaction change resulting in different MNP, the Approved Date will reflect the date the new terms were approved.

11. Property Address Text

The property address associated with the loan.

12 Borrower Name Text

The primary borrower's first and last name.

13. Exception Request ID   A unique identifier generated by Resolve for each exception review request submitted to Freddie Mac.
14. Exception Indicator Yes/No Indicates whether an exception review has been requested on the workout.

 

 

 

 

This information is not a replacement or substitute for the requirements in the Freddie Mac Single-Family Seller/Servicer Guide or any other contractual agreements. This information does not constitute an agreement between Freddie Mac and any other party.  © 2025 Freddie Mac.

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