Submitted For Review Status
Overview
Flex Modification exception review requests submitted through the Resolve® UI and Retention API display Submitted For Review status upon submission to Resolve.
For UI requests:
- Exception review requests (i.e., exception review indicator set to 'Y' - Yes) submitted through the UI upload submission process will indicate a status of 'Submitted for Review'.
- Exception requests not, originally, submitted as an Exception Review (i.e., the exception review indicator is 'N' - No); however, subsequently submitted as an Exception Review request via the Details page will indicate a status of 'Submitted for Review'.
- For example: The loan submitted is in a status of Ineligible for Trial Period and the user submits a request for an Exception Review via the Details page. The status moves to 'Submitted For Review'.
For API requests:
- Flex Modification exception review requests submitted through the Resolve Retention API will indicate a status of Submitted For Review.
- Data (including error messages, if applicable) is available for viewing in the Resolve Dashboard and on the Details page.
The request will remain in Submitted For Review status until it is assigned to a Freddie Mac analyst to start the review and decisioning process. Once the Freddie Mac analyst has accessed the request, the status will change from Submitted For Review to In Review status.
Note: The exception review indicator automatically defaults to 'N' (No) on the Flex Modification template. Click the drop-down arrow on the column header to select 'Y' (Yes).
You can log into Resolve via the user interface (UI) to view the status and key data of your submitted request on the dashboard or the Details page.
- From the dashboard page, you can select a request and click the Freddie Mac loan number hyperlink to open the Details page.
- From the Details page, you can view the information associated with the request including submitted data and data generated from Freddie Mac's systems.
Submitted For Review Status Request Workflow
