CRX Dashboard

NOTICE: For Transfers of Servicing under the Cash-Released XChange program, the Seller of the Mortgage is the Transferor Servicer and we refer to them as Seller, and we refer to the Transferee Servicer as Servicer throughout this document. Upon sale of a Mortgage to Freddie Mac, the Seller enters into a Servicing Contract thereby creating Servicing Contract Rights related to those Mortgages. Under the Cash-Released XChange program, the Seller as Transferor Servicer, assigns the Servicing Contract Rights to the Servicer as Transferee Servicer. Refer to the Glossary in the Single-Family Seller/Servicer Guide for definitions. 

See Guide Bulletin 2023-9 "Clarification of Terminology Related to Servicing Contract Rights" and note, related system changes will be implemented at a later date.

 

The Cash Released XChange® (CRX) Dashboard page displays after you have successfully log into XChange CenterSM. If you previously set CRX Servicer preferences, this page will list the history of CRX Servicer Preferences in chronological date and time order. The CRX Servicer Preference at the top of the list contains the most recent version, has an active status and is editable.

If you have not set CRX Servicer preferences, you’ll see a message “No records found.” Click the CREATE NEW button on the right to set your preferences.

 

This information is not a replacement or substitute for the requirements in the Freddie Mac Single-Family Seller/Servicer Guide or any other contractual agreements. This information does not constitute an agreement between Freddie Mac and any other party. © 2025 Freddie Mac.

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