Welcome to Freddie Automated Servicing Transfer (FAST^®) Help

Note: For Transfers of Servicing under the Cash-Released XChange® and Co-Issue XChange® programs, the Seller of the mortgage is the Transferor Servicer, and we refer to them as Seller, and we refer to the Transferee Servicer as Servicer throughout these pages. Upon sale of a mortgage to Freddie Mac, the Seller enters into a Servicing Contract with Freddie Mac, thereby creating Servicing Contract Rights related to those mortgages. Under the Cash-Released XChange and Co-Issue XChange programs, the Seller as Transferor Servicer, assigns the Servicing Contract Rights to the Servicer as Transferee Servicer. Refer to the Glossary in the Single-Family Seller/Servicer Guide for definitions.

 

Use the FAST Delivery User Interface tool (FAST UI tool) to upload loan files from the Seller for transfer to the Cash-Released XChange and Co-Issue XChange Servicer. Through the FAST UI tool, you can upload loan files easily and receive real-time confirmation and error messages. The benefits of FAST include: 

• Standardization and simplification of the transfer of loan documents from Sellers to Servicers.
• Frees Sellers from managing multiple requirements and processes by assuming the responsibility of maintaining the transfer requirements, delivering files accordingly and ensuring a secure transfer that protects borrowers’ personal information. 
• Provides loan documents and data from a variety of Sellers through a single platform that ensures loan files meet pre-defined requirements and digitally extracts data elements necessary to service loans. 

Through FAST, Sellers must deliver the servicing documents (file) to the Servicer no later than three business days after the Freddie Mac Funding Date.

Note: All documents in the mortgage file must be in English or translated into English.

 

Note: For the optimal experience, we recommend using Google Chrome. Our applications are also compatible with Mozilla Firefox, Safari and Microsoft Edge. Microsoft ended its support of Internet Explorer (IE) browser version 11 on June 15, 2022. While you can still access Freddie Mac applications with IE 11, it may impact your experience. Learn more.

This information is not a replacement or substitute for the requirements in the Freddie Mac Single-Family Seller/Servicer Guide or any other contractual agreements. This information does not constitute an agreement between Freddie Mac and any other party.  © 2025 Freddie Mac.
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