View Resolve Notifications

You can view notifications via the notifications drop-down or the Notification Center.

Perform the following steps to view your notifications:

Click on the bell icon on the navigation bar to view new notifications (messages). The Notifications drop-down list displays the 10 most recent notifications regardless of whether they are read () or unread ().

Scroll through the messages in the Notification drop-down list or click the button to open the Notification Center and view the full list of available messages.
Select the Resolve notification message that you would like to view. The notification message will identify the request ID that has been updated.
Click the View hyperlink in the notification message to display the respective details page for the request.

The Notification Center displays information in two sections:

Notification Center
Notification	Description
Section 1: Overview Information	This section shows the total number of messages and shows a breakdown of the total read and unread messages.
Section 2: Notification Detail	For each notification message the following is provided: Status: Read: the message has been read or Unread: the message is unread. When the message is then read, the icon will change to read. Notification(s): Contains the message details. Tool: The tool (system) that initiated the notification (e.g. Resolve = RSLV). Type: Identifies what type of notification was initiated (e.g. admin, workflow). Date: Contains the date (MM/DD/YYYY) and time stamp (HH/MM) that the notification was sent from the applicable tool.

Notification Center

Notification

Description

Section 1: Overview Information

This section shows the total number of messages and shows a breakdown of the total read and unread messages.

Section 2: Notification Detail

For each notification message the following is provided:

Status:

Read: the message has been read or

Unread: the message is unread. When the message is then read, the icon will change to read.

Notification(s): Contains the message details.

Tool: The tool (system) that initiated the notification (e.g. Resolve = RSLV).

Type: Identifies what type of notification was initiated (e.g. admin, workflow).

Date: Contains the date (MM/DD/YYYY) and time stamp (HH/MM) that the notification was sent from the applicable tool.