Cancelled Status
A request will show a cancelled status when the Servicer submitted a cancellation request that was successfully processed by Resolve for an approved deed-in-lieu (including an approved exception review request, if applicable).
A cancellation can't be requested on a deed-in-lieu that is in one of the following statuses:
- Submitted for Review
- Info Requested
- Approved for Settlement
- Rejected
- Closed
Cancellation reasons:
- Data error
- Workout Changed
- Ineligible Mortgage
- Incomplete File
- Ineligible Borrower
Cancel a deed-in-lieu request in Resolve via the:
1. Upload submissions functionality (CXLReq) or
2. The Details page by clicking the Cancel icon 
in the upper right corner of the page.