BPO Cancelled Status
A request may be in a BPO CANCELLED status for one of the following reasons:
- Client request
- No supplier found
- Duplicate order
- Insufficient data
- Access information incorrect
- No response from servicer or point of contact (POC)
- Occupants refusing access
- Order placed in error
- Easement issue
- Pending legal issue
- Incorrect address
- Other
The Servicer must take action to correct the cause for the cancellation and obtain a BPO outside of Resolve, then resubmit the deed-in-lieu approval request.
Note: Questions related to cancelled BPOs can be directed to BPOQuestion@freddiemac.com.
