eBill

Credits and debits as a result of expense activity submitted in PAID can be tracked to your eBill so that you can confirm receipt of payment for specific expenses. Access to eBill requires separate provisioning and can be requested through Access Manager.

It is likely that those who submit expenses and those who confirm the actual ACH activity will work together to reconcile activity that could occur as frequently as daily.

How to Obtain a Payment ID

The Payment ID is the control number associated with a particular payment. There are two ways to obtain the Payment ID: directly from PAID or from eBill.

Accessing the Payment ID in PAID

1. Click the Expense ID link from the Loan Management screen under the Previous Expenses Metro stop.

2. The expense details will appear. The Payment ID for a PAID expense is under the Payment History section.

3. Copy or write this number to enter into eBill.

Accessing the Payment ID in eBill

1. Click on the Payment History tile in eBill.

2. Select the Customer ID (your seller/servicer number) and business line from the drop-down lists. For information on other business lines, you may click on the Help tile.

3. The screen will display the payment activity including payments that were received, debited, and electronically transferred (via ACH). This is where the Payment ID is found.

4. Copy or write this number down to use for your eBill queries.