Locating a Payment

If the payment that you are looking for does not appear in the payment history list, click on the  button to open the Payment Filters menu.  

You have the option to filter your payments by a designated payment date range or by other payment criteria including: Payment ID, Payment Method, From Amount, To Amount, and Currency. You can click on the  next to the Payment ID and Currency filters to pull up a complete list of payment IDs and currency types that are available for the customer ID and business line that you have selected. 

Below is an example of the Payment Filters menu.

 

 

This information is not a replacement or substitute for the requirements in the Freddie Mac Single-Family Seller/Servicer Guide or any other contractual agreements. This information does not constitute an agreement between Freddie Mac and any other party. © 2025 Freddie Mac.

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